Privacy Policy

Last Updated February, 2022

This privacy policy (the “Privacy Policy”) explains how (“LegalAccessPlus”, “Company”, “we”, or “us”) collects, uses, shares, and protects information of the users of and all other sites, mobile sites, services, applications, platforms and tools where this Privacy Policy appears or is linked (collectively, the “Website”). The terms “you/your/user(s)” means you and the inmate as users of our Website.

By accessing the Website, you acknowledge this Privacy Policy and agree to be bound by its terms, our Terms and Conditions, and any other terms or policies we post on the Website. If you do not agree with this Privacy Policy, please do not use the Website or provide us with any personal information.

1. Who controls your information?

Any information or other data provided to or gathered by Company is controlled by:
P.O. Box 39897
Redford, MI 48239

2. What types of information do we collect?

“Information,” as used in this Privacy Policy, means personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user.

We collect and/or have collected over the past twelve (12) months the following categories of information about you and other users of the Website:

Information You Provide to Us. We collect information from you when you voluntarily provide it to us over the Website, including as part of registering a user account. Such information may include your name, email address, telephone number(s), street address, city, and state. Additionally, if you are an inmate, we may collect your profile, your written summary, your eye color, hair color, hometown, date of birth, the address you plan to reside upon release, your earliest release date, your latest release date, your incarcerated since date, whether you are serving a life sentence or if you are on death row, and your criminal history including the crime you were arrested for, the arresting agency, and the city and state where the crime was committed.

Content You Make Public. Company collects information from you that you voluntarily upload to the Website for public display (“Public Information”), such as your Content, which may include posts, comments, photos, and text. Once you submit Public Information, neither you nor Company are able to control how it may be copied, shared, or used by third parties, even if you and/or Company later delete such Public Information. Accordingly, you should carefully consider what information you choose to make public.

Transaction and Payment Information. We collect information from you as needed to process payments to administer your participation on the Website such as your bank account number, payment card number, expiration date, card verification number, and billing address. Specifically, we use third-party integration through Stripe to process payments. For more information about Stripe’s privacy practices, visit

Device/Internet Connection Information. When you use the Website, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome, Firefox, etc.), internet service provider (such as Comcast, Spectrum, Cox, Etc.), and device (such as your computer, phone, tablet, or fitness tracker), depending on your settings for each. For example, we may collect your IP address, information about the operating system or type of device you use, the device ID associated with your device, the date and time you access the Website, and your log in attempts.

Internet Activity Information. As explained below, we may also collect information about your browsing history, search history, and information regarding your interaction with a particular website, application, or advertisement, including the Website. We may collect information regarding the websites, application, or advertisement you visited immediately before and after your use of the Website.

Geolocation Information. We may collect information about where you are located, both generally and at the time you access the Website. For example, we may collect your mailing address or ascertain your approximate location from your IP address.

Protected Class Information. Due to the specific nature of our services, you may be asked to provide information about your race, ethnicity, nationality, gender, age, marital or family status, sexual orientation, religion, whether you served in the military.

Education and Employment Information. We may collect information about your educational background including your highest level of education, previous schools attended, your education goals, whether you are currently in school, and any recent educational accomplishments. We may also collect your employment history and employment goals.

Other Information. From time to time, we may collect other information from you, such as when you make a claim for a promotion run on the Website, when you request assistance through our Website, or when you voluntarily subscribe to promotions, reminders, or newsletters. You will always be asked for your consent in advance.

3. How and when do we collect information about you?

We gather information about you through the following sources and means:

When you provide information. Company collects information when users voluntarily enter or upload it while using the Website, such as information you provide, content you make public, transaction and payment information, geolocation information, protected class information, and education and employment information.

When you communicate with us. We may collect information from you outside of your use of the Website, such as if you email us (or respond to a communication) or communicate with us over social media. Information collected outside your use of the Website may be combined with information collected through your use of the Website —for example, if you create an account through the Website and later call us about your account, the information collected in both interactions may be linked.

Information from Third Parties. We may collect information about you from third parties or other sources, such as when an individual creates an account on behalf of an inmate or other publicly available information about you, including but not limited to, your photo, biographical information, criminal background, and general geographic location or place of incarceration.

Information from your use of our Website. We may use various technologies to collect and store information when you use, access or interact with our Website. This may include using cookies or similar technologies to identify your browser or device. In addition, we may collect information from or about the computers, phones, or other devices when you access our Website such as the operating system, hardware version, device settings, device identifiers, language and time zone, mobile phone number, IP address, and server logs.

Through Cookies, tracking tools, and other automated technologies. When you use any website, certain information can be automatically collected through technological means. When you access our Website, your web browser automatically sends us device and internet connection information and certain internet activity information as described in Section 2.

We also use Cookies and web beacon technology to gather device and internet connection information, internet activity information, and geolocation information. “Cookies” are files that are placed on your computer or other device by websites you visit. The primary purpose of a Cookie is to identify you as a unique user of the Website. We use the following types of Cookies, some of which are placed by Third Parties, to customize your Internet experience, keep you logged into websites, remember your search terms, and advertise products or services to you:

Type of Cookie

Purpose of Cookie


Necessary Cookies are essential in order for the Website to display and perform properly. Necessary Cookies are used to identify you, prevent security risks, and to allow you to perform account-related functions.


Preferences Cookies are used to store preferences set by you and each user for their account, such as your language preferences. Preferences Cookies improve your experience using the Website.

Analytics and Performance

Analytics and Performance Cookies collect information on how you and other users interact with the Website. Often, this information is aggregated, as discussed in Section 4, and is used to improve the Website.


We may also use Cookies and web beacons, including those placed by Third Parties such as Google and Facebook, to deliver Personalized Ads that may be of interest to you. We may also use a web beacon in email messages sent to track your response. Cookies and web beacons also help us and our Third-Party advertising partners ensure you do not see the same advertisements over and over and to identify block unwanted ads. We also use these tracking tools to better understand your behaviors and browsing activities, and to generate inference information, as discussed in Section 2.

You can change your Cookie settings in your Internet browser (e.g., Chrome, Edge, Firefox). If you disable Cookies, some of the features of the Website may not function correctly. For more information, see

From Third Parties. We may collect the following types of information from Third Parties: transaction and payment information (such as when you have your payment information saved in your web browser), device/internet connection information, internet activity information, and geolocation information.

Like many websites, we use Google services and Cookies to improve the Website and advertise to users like you, as described more fully below. As such, when you use the Website, your personal information may be shared with Google, and shared by Google with Company. You can learn more about how Google uses Cookies, and how to manage your Cookie preferences in your Internet browser and revoke your consent to Personalized Ads, by visiting the Google Cookie Policy (

Company may also use the Facebook Cookie to deliver Personalized Ads to you, as that term is described below. You can learn more about how Facebook gathers and uses personal information via Cookies, including how to set your Cookie preferences within Facebook, by visiting the Facebook Cookie Policy (

As explained above, Company also uses pixels, tags, and Cookies set by our Third Party advertising partners to track your online behavior and provide Personalized Ads to you.

Third Party Partner


Privacy Policy


Company uses Facebook Ads to deliver targeted advertisements to you and other Website users.


Company uses Google Ads to deliver targeted advertisements to you and other Website users.

Remember, you can change your Cookie settings in your Internet browser (e.g., Chrome, Edge, Firefox). For more information, see

You can better learn about such Third-Party data collection and advertising practices, including how to revoke your consent to Personalized Ads, at the following websites:

4. How do we use your information?

LegalAccessPlus may use the information we’ve gathered from you or your device, including through Cookies and Third Parties, for the following purposes:

Business Purposes. When we use your information for a “Business Purpose”, it means such use is reasonably necessary and proportionate to achieve an operational purpose of the Company. The following are the Business Purposes for which we may use your information:

Business Purpose

Types of Information

For Security. Company uses the information we collect from you and other users to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and prosecute those responsible for that activity.

Information Outlined in Section 2

To Provide the Website and Services. We use the information we collect from you to provide the Website and our services, to process your orders and payments, and to create your account.

Information Outlined in Section 2

To Improve our Services. Company uses the information we collect from you and other users to improve our product offerings and services. For example, we may consider analytics, demographics, and user feedback collected via the Website in determining whether there is sufficient demand for new features, connect you with the types of services you’re looking for, and any other content in which you are interested.

Information Outlined in Section 2

To Improve the Website. Company uses the information we collect from you and other users to provide and improve the Website. We use information to debug and identify and repair errors that impair existing intended functionality of the Website. As explained above, we use Cookies, including those placed by Third Parties, to gather statistical information that helps us understand how you and other users engage with the Website and improve its performance via technological development.

Information Outlined in Section 2

To Personalize Your User Experience. We use information gathered from Cookies to authenticate your logins, determine whether you are logged in or not, to allow you to set personal preferences when using the Website, and to make it so you don’t have to reenter the same information when you visit the Website several times within a short timeframe.

Information Outlined in Section 2

To Communicate with You. We use your information to personalize communication with you, and to respond to your requests regarding the Website and your account. We also use your information to notify you of updates to our Terms or Privacy Policy.

Information Outlined in Section 2

Commercial Purposes. When we use your information for a “Commercial Purpose”, it means such use is intended to advance Company’s business interests. The following are the Commercial Purposes for which we may use your information:

Commercial Purpose

Types of Information

To Advertise to Others. We may share your reviews, comments, and other content uploaded by you to advertise and market our Website and the Services, including by reposting your reviews on the Website, in our advertising, or through our social media accounts.

Information Outlined in Section 2

Scope and Legal Bases for Use.

LegalAccessPlus only processes your information to the extent that is necessary to accomplish the above-stated Business and Commercial Purposes, which serves as our legitimate interest. If you reside in a location governed by the GDPR, then the following are Company’s legal bases for the processing of your information: In so far as we have obtained consent for processing operations of information by the data subject, Art. 6(1) lit. a GDPR serves as the legal basis. For the processing of information necessary for the performance of a contract to which the data subject is a party, Art. 6(1) lit. b GDPR serves as legal basis. The same applies to such processing operations which are necessary for carrying out pre-contractual measures. In so far as the processing of information is required to comply with a legal obligation to which our Company is subject, Art. 6(1) lit. c GDPR serves as legal basis. In the event that processing of information may be necessary to protect the vital interests of the data subject or of another natural person, Art. 6(1) lit. d GDPR serves as legal basis. If processing is necessary for the purposes of the legitimate interests pursued by our Company or by a Third Party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, processing operations are based on Art 6 (1) lit. f GDPR.

5. How do we share your information?

Non-incarcerated persons use our Website to search for inmates they may want to communicate with and help. Any information included in an inmate’s profile, including their name, photo, biography, criminal background, and location can be seen by all visitors and users of the Website.

In addition to the foregoing, LegalAccessPlus may share your information with third parties for business and commercial purposes as outlined below:

Third Parties

Business Purpose

Types of Information

Service Providers. We use third party service providers, such as payment service providers and for data storage and hosting services, to provide the Website. We may share your information as necessary.

For Security, to Provide and Improve the Website and Services, and to Personalize Your User Experience

Information Outlined in Section 2

Our Affiliated Entities. Affiliated entities are different than Third Parties in that they are businesses that are directly related to us and have common ownership with us. We may disclose, transfer, and sell your information to our affiliated entities, in which event, your information shall be treated by the affiliated companies in accordance with this Privacy Policy. Should we be subject to an acquisition, merger, sale or other change of control or business entity status, we reserve the right to transfer or assign your information as part of that acquisition, merger, or sale.

For Security, to Provide and Improve the Website and Services, to Personalize Your User Experience, and to Communicate with You

Information Outlined in Section 2

Government Officials and Private Parties Pursuant to Valid Legal Process. We may disclose your information in response to subpoenas, court orders, and other legal processes. In very rare circumstances, we may disclose personal information when we believe it is necessary to prevent illegal, fraudulent, or injurious actions that may cause harm to individuals.

To comply with any legal obligations and to prevent illegal, fraudulent, or injurious actions that may cause harm to individuals.

Information Outlined in Section 2

Other Users. When you post or display content through the Website or publicly, it is available to other Members.

To Provide and Improve the Website and Services, and to Personalize Your Experience

Information Outlined in Section 2

Other Consumers. We may share your public Content, such as a review, to advertise and market our Website or services, including in our advertising or through our social media accounts.

To Advertise to Others

Information Outlined in Section 2

Advertising Partners. We may disclose your personal information as needed to Third-Party advertising partners. For example, we may share information gathered through Cookies and tracking technology to allow a Third Party to advertise our products and services.

To Advertise to Others

Information Outlined in Section 2

6. Do we sell your information to others?

No, LegalAccessPlus does not sell, rent, or otherwise disclose information that reasonably identifies you. We have not sold consumers’ personal information during the past twelve (12) months.

7. How do we protect your information?

We have implemented appropriate security measures designed to protect the security of any personal information we process. However, it is impossible to guarantee the safety of data. We will do our best to protect your information, but the safety and security of your information also depends on you. Never share your password with anyone else and notify us as soon as possible if you believe your account security has been breached.

8. How long do we keep your information?

LegalAccessPlus retains your information for the length of time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law or valid court order. When we have no ongoing legitimate business need to process your information, we will delete it, or, if this is not possible (for example because your personal information has been stored in backup archives), then we will securely store your information until deletion is possible.

9. Do we transfer your information to a different country?

If you are visiting the Website from a location outside of the United States, your connection will be through and to servers located in the United States, and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. By using the Website, you authorize and specifically consent to the transfer of personal data to the United States and its storage and use as specified above when you provide such information to us.

10. What are your rights when it comes to accessing, correcting, or deleting your information, and how can you exercise them?

Based on the state or country you are located in, you may have the right to request access to the personal information we collect from you, request changes to your personal information, or in some circumstances request deletion. To request to review, update, or delete your personal information, please Contact Us at . We will respond to your request within 30 days.

If you are in the European Union, you have certain rights under the GDPR. Under the GDPR you may have the right to request access to and obtain a copy of your personal information we have collected, request rectification or erasure of your personal information, restrict the processing of your personal information, and, if applicable, request data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make any of the above requests, please Contact Us. We will consider and act upon any request in accordance with applicable data protection laws. For purposes of this section, your data controller is

If you have any questions about your privacy rights, please Contact Us.

11. Privacy Practices of Third Parties

Our Website may include content or links to content, products or services provided by third parties. This Privacy Policy only addresses the use and disclosure of information by LegalAccessPlus through your interaction with the Website. Third Party Services that may be accessible through links from our Website have their own privacy policies and information collection, use, and disclosure practices. Third-party sellers, advertisers, and partners also have their own privacy practices. We encourage you to familiarize yourself with the privacy statements provided by these third parties prior to providing them with information or taking advantage of a third-party offer or promotion.

12. How do we protect the privacy of children?

LegalAccessPlus does not knowingly collect any personal information about children under the age of 18 (unless they are a wrongfully convicted juvenile). If we obtain actual knowledge that we have collected information about a child under the age of 18 (except for a wrongfully convicted juvenile), that information will be immediately deleted from our database.

13. How can you receive and opt-out from marketing communications?

By providing your contact information through the Website or an email initiated by you, you consent to receive emails from us, including information concerning your account and advertising messages. Depending upon your location, we may obtain additional consent from you via a checkbox disclosure or an email requesting confirmation before you can receive such information.

Providing consent to promotional emails is NOT a condition of purchasing any goods or services from LegalAccessPlus. You can unsubscribe to advertising emails at any time by clicking the unsubscribe link within the email, or Contact Us. Please note that, even if you unsubscribe from advertising emails, we will still send you any necessary, non-promotional emails about your purchase, account, or updates to our Privacy Policy and Terms of Service.

14. Do we respond to Do Not Track (DNT) Signals?

DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked. We do not respond to DNT requests.

15. How will you know when we change the Privacy Policy?

Each time you use the Website, the then-current version of this Privacy Policy will apply. Although most changes are likely to be minor, we reserve the right to modify this Privacy Policy by posting such modification on this page; however, if changes are significant, we may provide a more prominent notice or email you. Depending upon your location, we may obtain additional consent from you via a checkbox disclosure or an email requesting consent before you can continue to use the Website.

Unless we receive your express consent, any revised Privacy Policy will apply only to information collected after the effective date of such revised Privacy Policy, and not to information collected under any earlier version.

16. How can you contact us regarding this Privacy Policy?

If you have any questions regarding this Privacy Policy, you may Contact Us using the information below.

By Postal Mail:
P.O. Box 39897
Redford, MI 48239